Modern Slavery Statement

Illustration representing a zero-tolerance modern slavery policyThis Modern Slavery Statement sets out our zero-tolerance approach to modern slavery, human trafficking, forced labour, debt bondage, and all forms of exploitation. We are committed to conducting business ethically and responsibly, and we expect the same standards throughout our operations and supply chain. This statement reflects our ongoing commitment to preventing slavery and protecting the dignity and rights of every individual connected to our work.

Our modern slavery policy applies to all employees, contractors, agency workers, and business partners. We take a proactive approach to identifying and reducing risk, especially in areas where vulnerability may be higher. We recognise that modern slavery can exist in many forms, and we are dedicated to maintaining processes that support compliance, transparency, and accountability.

To uphold these principles, we require clear due diligence at key stages of supplier engagement. New and existing suppliers are assessed for ethical conduct, labour practices, and labour-rights controls. Where concerns are identified, we investigate them promptly and take appropriate action. Any evidence of exploitation is treated as a serious breach of our expectations and may result in suspension or termination of the relationship.

Image depicting supplier audit and compliance reviewOur supplier management framework includes regular supplier audits and risk-based reviews. These audits may involve document checks, site assessments, worker interviews, and verification of subcontracting arrangements. We focus on high-risk sectors, geographies, and service categories where modern slavery risks may be more likely. Audit findings are recorded, tracked, and escalated where necessary to ensure corrective action is implemented effectively.

Governance and Accountability

Responsibility for the modern slavery statement is shared across leadership, procurement, and compliance functions. Senior management reviews the overall approach to ensure that controls remain effective and proportionate. Accountability is essential, and each function has a role in preventing labour exploitation, strengthening oversight, and supporting responsible decision-making across the organisation.

Visual showing confidential reporting channels for concernsWe also maintain clear reporting channels so concerns can be raised safely and without fear of retaliation. Employees and third parties are encouraged to report suspected misconduct, unethical labour practices, or any indicator of coercion or abuse through approved internal routes. All reports are handled sensitively, investigated promptly, and escalated according to severity and risk. Where a credible concern is found, immediate safeguarding measures are considered.

Risk Management in the Supply Chain

Our modern slavery statement is supported by wider risk-management controls that help us identify vulnerable points in procurement and delivery. We review supplier onboarding practices, contract terms, and labour-use arrangements to reduce the likelihood of hidden exploitation. Where appropriate, suppliers must confirm compliance with our ethical standards and cooperate with remedial action plans if deficiencies are identified. Continuous improvement remains a core expectation.

Training and Awareness

We provide relevant teams with training on recognising warning signs of modern slavery, including restricted movement, withholding of documents, excessive recruitment fees, and unusual control over workers. Training helps strengthen awareness, improves the quality of supplier oversight, and supports timely escalation. By building capability internally, we improve our ability to respond effectively to risk while reinforcing our zero-tolerance stance.

Illustration of annual review and policy update processThis statement is reviewed annually to ensure it remains accurate, relevant, and aligned with legal obligations and best practice. The review considers audit outcomes, reported concerns, emerging risks, and any improvements needed in policy or process. Updates are made where necessary to strengthen our response and reflect changes in operations or supply chain conditions.

Image representing ongoing commitment to ethical supply chainsWe remain committed to preventing modern slavery in all its forms and to promoting fair treatment, dignity, and respect. Our modern slavery commitment is not a one-time declaration but an ongoing responsibility. Through robust governance, supplier audits, secure reporting channels, and annual review, we seek to maintain a supply chain that reflects our values and expectations.

Acton Carpet Cleaners

A modern slavery statement outlining zero tolerance, supplier audits, reporting channels, accountability, and annual review commitment.

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What Our Customers Say

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4.9 (10)

I'm delighted with the level of service. The cleaning was done promptly, efficiently, and with professionalism. Will definitely call Carpet Cleaning Company Acton again for future jobs.

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E

Timely and professional walkway cleaning from this company. I'm always impressed by their thoroughness.

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I

Over the years, we've always received outstanding service from this company. Our cleaner is prompt, meticulous, and genuinely pleasant.

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G

Really great team--helpful and efficient every step of the way. The cleaners went above and beyond to get everything shining. All my concerns were addressed immediately. The price was right too, so I have no complaints.

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K

Relocating can be overwhelming, but the Rug Cleaning Company Acton team took care of the cleaning effortlessly. Every aspect of their service was outstanding--swift, communicative, and my house never looked better!

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H

We appreciate Carpet Cleaning Services Acton's top-notch Airbnb cleaning. Their thoroughness and ability to manage restocking and laundry is unmatched.

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Z

Amazing job! The team was methodical and very personable. I was impressed by the spotless appearance and absence of dust or marks. Communication was excellent the whole way.

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L

Friendly and caring people--excellent communication and honest pricing. They exceeded our expectations in cleaning. Thank you so much for making our home spotless. We're very satisfied.

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L

It's hard to stay on top of cleaning with my busy days, but discovering ActonCarpetCleaners was a blessing. The cleaners were super friendly and made everything sparkling clean.

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B

Choosing Carpet Cleaning Services Acton was the best decision for our holiday rental. Each guest arrival is met with spotless comfort.

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